The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Beds!
“The beds in the room were incredibly comfortable, ensuring a restful night's sleep after a long day.” view full review
Updated Facilities
“The bathroom was modern and had great water pressure, making the shower experience refreshing.” view full review
Spacious Living
“The living area was spacious and well-designed, allowing my family to feel relaxed and at home.” view full review
Pleasant Ambiance
“The room decor created a warm and inviting atmosphere, perfect for unwinding after a day of exploring.” view full review
General
Smoking allowed in designated areas
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Lift
Barber shop
Smoke detectors
Fire extinguishers
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Grocery shopping service
Business
Meeting/ Banquet facilities
Spa & Leisure
Massage
Room features
Air conditioning
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Parquet floor
Show more
Location
Jerwel, Altaisir Str. Beside Al Tobaishi Mousque,
Mecca,
Saudi Arabia,
21482,
Makkah
Map view
Jerwel, Altaisir Str. Beside Al Tobaishi Mousque,
Mecca,
Saudi Arabia,
21482,
Makkah
City landmarks
Mosque
Masjid al-Haram
6.5
km
Masjid al Haram
Kaaba
6.7
km
Museum
Al-Zaher Palace Museum
2.3
km
First Ring Rd
Abraj Al Bait Mall
5.7
km
Masjid Talha Bukhari
600 m
Masjid Bin Hassan
610 m
Clock Tower Museum
1.6
km
Masjid Ashour Bukhari
710 m
Al Imam Al Bukhari Mosque
730 m
Al Imam Mosque
810 m
Masjid Zaineb Dum مسجد زينب دوم
840 m
Masjid Abdul Al Aziz Kaki
840 m
Abu Alim ud Din Mosque
860 m
4256 King Abdul Aziz Rd
Zamzam Well
6.7
km
4280 باب العمرة Harat Al Bab and Ash Shamiyyah، Mecca 24231 7499
Safa and Marwa
6.5
km
جامع الشيخ
1.9
km
Masjid Al Haram King Abdullah Expension Gate
4.0
km
MeccaSaudi Arabia
Black Stone
6.7
km
MeccaSaudi Arabia
The Abraj Al-Bait Towers
5.5
km
Makkah
Grand Mosque
6.4
km
Masjid Al Haram Ajyad Gate
5.5
km
Masjid Al Haram King Abdul Aziz Gate
5.5
km
Masjid Al Haram Al Marwa Gate
5.8
km
Al Masjid Al Haram Rd
Al Salam Gate
6.6
km
Umrah
6.7
km
Al Hil
Masjid Taneem
6.6
km
Bab Al Umrah
6.8
km
Nearby
Masjid Al Tobaishi
150 m
Masjid Bin Laden Balhvair
460 m
Masjid Al Wzeer مسجد الوزير
560 m
Restaurants
Spice Market
660 m
Umm Al Qura Makkah Marriott Hotel Jabal Omar
Reviews and Ratings
Feedback from previous guests about their experience.
50%
liked the hotel and would stay again
Good transport service
Friendly reception staff
Uncleaned rooms
Limited traditional dishes
5.0/10
Guest rating
Rooms
5.2
Location
6.4
Service
6.0
Dining
5.0
Guest reviews
5.0/10
based on 5 reviews
6.5
6.5/10 based on 4025 reviews
Neal
United States,
January
2024
5.0/10
I had a mixed experience at this hotel. The rooms were not in the best condition; they were dirty and not properly prepared, but they did have multiple electrical sockets near the bed which was convenient. The presence of a queen bed was a plus, though.
Rooms
5.0
The rooms were dirty and not prepared, but the presence of multiple electrical socket connections near the bed was convenient. The queen bed added some comfort.
Service
7.0
The staff were helpful and very nice, adding to my overall stay. Their joyful attitude made it a bit easier to go for this hotel, especially for those who want to stay in Makkah.
Location
5.0
The location was a bit of a letdown. While the hotel provided a shuttle bus to the Haram, the stop was quite far away. Additionally, there was an unfortunate incident that left me sad and mad, as the hotel's distance from the Haram ultimately impacted my experience negatively.
Dining
5.0
The dining experience was not a value for money proposition, and the meals seemed repetitive as the same options appeared daily. However, they did have healthy salads.
Facilities
5.0
Unfortunately, the facilities were lacking, with not much to offer to enhance my stay apart from the basics provided.
Larry
United States,
October
2023
5.4/10
My stay at the hotel was a mixed experience. The rooms were clean and spacious, plus the transport service was convenient. However, the housekeeping team never cleaned my room, which was disappointing.
Rooms
7.0
The rooms were clean and spacious, and the sheets were comfortable.
Service
6.0
The service was a bit confusing due to the large hotel size, but the staff tried to accommodate my requests.
Location
6.0
The hotel is located near Masjid Al Haram, which is convenient. However, the absence of a shuttle bus and the distance from the center were drawbacks.
Dining
5.0
The breakfast experience was a nightmare for me, and the lack of variety in traditional dishes was disappointing.
Facilities
5.0
The hotel lacked certain facilities I expected, affecting the overall stay.
Good transport service
Uncleaned rooms
Jim
United States,
October
2023
6.2/10
My stay at the hotel was a bit of a mixed bag. On the positive side, the location was convenient with good transport options to the Haram, and the staff, especially Mr ALWI ALSAKKAF, was friendly and always willing to assist. However, the rooms were not soundproof, which affected the overall comfort of my stay. Additionally, the dining experience fell short of expectations with limited options available.
Rooms
5.0
The rooms were not soundproof and could be cleaner.
Service
9.0
The staff, especially Mr ALWI ALSAKKAF, was friendly and helpful.
Location
7.0
The location was convenient with good transport options to the Haram. However, the surrounding area lacked nearby shops and markets.
Dining
5.0
The dining experience was disappointing with limited options available.
Facilities
The hotel facilities were average.
Charles
United States,
October
2023
5.4/10
The hotel has some positives like clean and tidy rooms with multiple beds, but the lack of room service and unhelpful reception staff are clear drawbacks. The bathroom maintenance issues and poor customer service experience affected our stay negatively.
Rooms
6.0
The rooms were clean and tidy with multiple beds but lacked proper amenities like new towels and bathroom maintenance.
Service
5.0
The staff was disrespectful and unhelpful towards guests during our stay.
Location
9.0
The location was very good, with easy access to Al Haram and short distance to the Holy Mosque.
Dining
5.0
The dining experience was not value for money and lacked variety in food options.
Facilities
5.0
Limited hotel facilities available for guests during the stay.
James
United States,
May
2023
5.0/10
My stay at the hotel had its ups and downs. While the location was excellent for accessing the Haram easily, the room cleanliness and service fell short. The dining options were limited, but the proximity to the Haram was impressive.
Rooms
5.0
The rooms were small and dark, and I had issues with smelly bathrooms and tripled beds. Housekeeping never cleaned the room properly.
Service
5.0
The service lacked etiquettes, and the check-in process was incomplete. However, room service and laundry were satisfactory.
Location
7.0
The hotel's distance to the Al-haram was excellent, allowing easy access by walk or for a small fare by bus or taxi.
Dining
5.0
The breakfast options were not value for money and remained the same every day.
Facilities
5.0
The hotel lacked responsiveness in cleaning and housekeeping unless repeatedly reminded.